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Office of Financial Management

Commercial Accounts Branch

Responsible for processing, reconciling, and disbursing vendor payments as a result of procurements made by all Institutes and Centers


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About the Commercial Accounts Branch

The Commercial Accounts Branch is responsible for processing, reconciling, and disbursing vendor payments as a result of procurements made by all Institutes and Centers(IC). The payments include but are not limited to, the JP Mortgage Chase Purchase Card, purchase orders, records of call, Research and Development Contracts, Construction Contracts, Leases, Utilities, Interpersonal Agreements, EEO Settlements, and Training Orders.

The branch is also responsible for researching, analyzing, and resolving vendor claims of non-payment and for providing check and ACH tracers and re-issuing payments returned to the Treasury as a result of inaccurate account or remittance information.

In addition, the branch serves as liaison between the Treasury, vendors, and the ICs.

The CAB Front Office is primarily responsible for:

  • Reporting and producing 1099s form Professional Services and Research Volunteers
  • Handling elevated vendor complaints
  • Responding to Congressional inquiries
  • Gathering and analyzing Prompt Payment and Performance Metrics data
  • Preparing Prompt Payment, Financial Performance Status and Performance Metrics Reports (to the Department)
  • Researching action items
  • Processing all administrative paperwork
  • Do Not Pay
  • Returned Payments
  • Ensuring that the Branch operates according to the OFM vision statement

Inquiries regarding the status of invoices such as receipt of invoices, due date, or payment of invoices must call the OFM Commercial Accounts Branch, Customer Service at 301-496-6088.  The office is open Monday-Friday from 8:30am to 4:30pm.  The office is closed daily between 12:00pm to 1:00pm.

IC Invoice Specialists should continue to submit their inquiries/requests (checklist) through the IC Invoice Specialist (NIH/CIT) mailbox (

Shipping Information

2115 East Jefferson St, MSC 8500
Room 4B-432
Bethesda, MD 20892-8500

2115 East Jefferson St, MSC 8500
Room 4B-432
Rockville. MD 20852

Contact Us

Commercial Accounts Branch

Cherrie Corley, Director

National Institutes of Health,
Office of Financial Management
2115 East Jefferson Street
Rockville, MD 20852
Phone: (301) 402-9830

For General Support Contact:

For IC Invoice Specialist Support Contact:

For Public Invoice Support Contact:

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