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Office of Financial Management

Cashiers

Responsible for patient services disbursing funds charged to travel, and other miscellaneous payments

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About the Cashiers

The Cashier's Section is primarily responsible for patient services:

  • Disbursing funds charged to travel, and other miscellaneous payments
  • handling all receipts of funds requiring deposit to NIH's accounts at Treasury, such as checks from vendors for overpayments
  • Sale of Research Substance

Requirements for Payments Processed by the Cashier

  1. All payment documents presented to the cashier for payment require ORIGINAL ink signatures of the payee and the AO.  No copied or fax signatures are permitted.
  2. Letter of authorization to act on behalf of the payee, is required when the payee designates someone else to act on their behalf.
  3. All persons presenting payment documents to the cashier are required to show photo ID to the cashier.     Examples, NIH photo ID, State Photo ID, Drivers Licenses or Passports.
  4. Any hotel or other receipts need to be attached as supporting documentation.
  5. All patient inquiry pertaining to status of patient vouchers maybe directed to:  Patient Voucher Office  (301) 496-4530 ​​​

Cashier Locations

1st location
10 Center Drive
Room 1-1608 MSC 2056
Bethesda, MD 20895
Phone number 301-496-2654
Hours of Operation 8:30 am to 5:00 pm Monday thru Friday

2nd location
31 Center Drive
Room B1B23 MSC 2056
Bethesda, MD 20895
Phone number 301-496-1407
Hours of Operation Varies

Inquiries regarding the status of invoices such as receipt of invoices, due date, or payment of invoices must call the OFM Commercial Accounts Branch, Customer Service at 301-496-6088.  The office is open Monday-Friday from 8:30am to 4:30pm.  The office is closed daily between 12:00pm to 1:00pm.

IC Invoice Specialists should continue to submit their inquiries/requests (checklist) through the IC Invoice Specialist (NIH/CIT) mailbox (icinvspecialisting@mail.nih.gov).

Financial Operations Division
2115 East Jefferson Street
Rockville, MD 20852

For General Support Contact:
301-402-8831

For IC Invoice Specialist Support Contact:

For Public Invoice Support Contact:
301-496-6088

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