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Office of Financial Management


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​​​​​​​​​​​​​​​​​​About Payables 

OFM processes over 150,000 invoice per quarter in accordance with the Prompt Payment Act. This includes but not limited to vendor payments, utilities, foreign disbursements, credit card, and FEDEX payments. The Payable Section is also responsible for the NBS holds and the IC invoice triage.

Inquiries regarding the status of invoices such as receipt of invoices, due date, or payment of invoices must call the OFM Commercial Accounts Branch, Customer Service at 301-496-6088.  The office is open Monday-Friday from 8:30am to 5:0​0pm.  The office is closed daily between 12:00pm to 1:00pm.

IC Invoice Specialists should submit their inquiries/requests through ​​​ Service Now to OD-OFM Commercial Accounts Invoice TRIAGE.​  ​


Prompt Payment Act
System Award Management (SAM)


Contact Us

Invoice Processing Branch

National Institutes of Health,
Office of Financial Management
6701 Rockledge Drive, 3rd floor
Bethesda, MD 20892-7784

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